Reflow Studio, LLC Website Fulfillment and Terms of Use

Welcome to Reflow Studio, LLC

Reflow Studio, LLC is a premier web design and Webflow development agency based in Orange County, CA. We specialize in crafting bespoke websites that meet our clients' specific needs, from concept to deployment. This document outlines the terms of use for our services and our website, designed to ensure a clear, fair, and transparent relationship with our clients.

Our Services

We offer comprehensive web design and development services using Webflow. Our process is designed to ensure that each project is completed to our client's satisfaction, adhering to the highest standards of quality and performance. Here's a breakdown of our typical project flow:

1. Client Agreement: Each project begins with the client signing an agreement that outlines the scope of work, timelines, and other essential terms.
2. Non-Refundable Deposit: Upon agreement, a non-refundable deposit is required to secure our services and initiate the project.
3. Payment Milestones: Payments are structured around key milestones to ensure transparency and progress. These include:
   • Deposit
   • Design Completion
   • Development Completion

For development-only projects, the payment structure includes the initial deposit and a final payment upon completion.

Pricing and Currency

All project quotes are provided in USD (United States Dollars), accommodating our international clientele. Specific pricing is determined based on the scope of each project, and detailed quotes are provided after the initial consultation.

Contact Information

We believe in open communication and are available through multiple channels, including:

• Email: diego@reflow.live
• Live Chat: 9-5 M-F

Our team is here to address any questions or concerns throughout the duration of your project.

Fulfillment Policies

Reflow Studio, LLC is committed to delivering high-quality web design and development services. Our policies are crafted to ensure a smooth collaboration:

• Refund Policy: Due to the nature of our work, the initial deposit is non-refundable. Further payments are milestone-based, reflecting the completion of specific project stages.
• Delivery Policy: We provide clear timelines for each project phase, ensuring timely delivery. Clients will receive updates at each milestone.
• Cancellation Policy: Should a project be canceled after commencement, any work completed beyond the non-refundable deposit will be billed accordingly.

Privacy Policy

Protecting your data is crucial to us. Our privacy policy outlines how we handle and protect your information, ensuring compliance with the latest data privacy laws.

PCI Compliance and Security

Reflow Studio, LLC adheres to PCI standards, ensuring the secure processing of all payments. We employ robust security measures to protect your information throughout your engagement with us.

Card Network Compliance

We comply with the rules and regulations of major card networks, ensuring a secure and trustworthy payment process for all our clients.